How ServiceNow SAM marks Unlicensed installs?

RahulY00040
Tera Contributor

Hello Friends, I have one interesting scenario. Have a software model with #of entitlements-5, and this software is installed on 2 machines, one machine has 5 installations with different versions whereas another has 5 installations with different versions. Both of these got discovered at different times and as a result, 5 records from both of these devices are shown as Unlicensed. 

 

How does SAM Pro do it, it just keeps on marking software installations as licensed until entitlement# is met and after that it marks rest of the installations as Unlicensed.

 

If anyone has complete understanding and point to the BR/Scripts doing it, that would be great.

 

Thanks,

R

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