Duplicate assets are getting created by system with serial number which is already there in CMDB

S_75
Giga Expert

‎10-14-2022 01:30 AM

Hi CMDB Forum, At very sudden duplicate assets are getting created by system with same serial number and asset tag which are already existing in the CMDB/hardware tables. no recent updates done on any schduled jobs (data from SCCM to ServiceNow)  but, suddenly issue takes place. can any one suggest where to check eaxctly or what might be the reason for these duplicates. Thank you

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Pratik Malviya
Tera Guru

‎10-14-2022 02:23 AM - edited ‎10-14-2022 02:24 AM

 Hi @S_75 ,

 

How to prevent having duplicate record in asset table?

Hope this helps!
Please mark correct if it helps.

 

Thanks,

Pratik M.

Please mark the appropriate response as correct answer and helpful, This may help other community users to follow correct solution.
Thanks,
Pratik Malviya
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S_75
Giga Expert

‎10-14-2022 06:31 AM

Hi, yes that is fine, but, even when this type of BR is not there there are no duplicates now from two weeks back these duplicates are getting created want to know where the issue was?

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