Exclude CIs from SAMP license use

Go to solution
Stu2025
Tera Contributor

‎04-30-2025 07:28 AM

It looks like Discovery that was run for ITOM is using SAMP license 

 

Is there anyway to exclude a CI from SAMP - but still use it in ITOM ? - can you even exclude a complete CI class like Servers

 

Currently in our DEV system I would actually just like to focus on Cloud Subscription user CIs not Server CIs for now

 

This will become more important when we move everything to PRD

0 Helpfuls
  • 841 Views
1 ACCEPTED SOLUTION

Go to solution
dreinhardt
Tera Sage
In response to Stu2025

‎05-13-2025 01:04 PM

Hi @Stu2025,

please get in touch with your platform admins or any developer supporting your platform to get this new column created and added to the form. As this field is added to a platform core table the change needs to be reviewed and approved by the platform team.

 

The following video is a good example about the whole process - https://youtu.be/FZUY2l1LLQY?si=CI_VlU-itO_6WN4D

 

Best, Dennis

Should my response prove helpful, please consider marking it as the Accepted Solution/Helpful to assist closing this thread.

View solution in original post

How to create Columns in Table and add that to form in ServiceNow
How to create Columns in Table and add that to form in ServiceNow
youtu.be/FZUY2l1LLQY?si=CI_VlU-itO_6WN4D
In this video, we will see how can add custom or new columns in Table and then add them on the form. Please subscribe to my channel. https://www.youtube.com/c/HarditSingh #servicenow #servicenowquebec #quebec #survey #post #chat #chatbot #servicenowparis #servicenoworlando #servicenowdeveloper ...
6 REPLIES 6

Go to solution
dreinhardt
Tera Sage
In response to Stu2025

‎05-13-2025 01:04 PM

Hi @Stu2025,

please get in touch with your platform admins or any developer supporting your platform to get this new column created and added to the form. As this field is added to a platform core table the change needs to be reviewed and approved by the platform team.

 

The following video is a good example about the whole process - https://youtu.be/FZUY2l1LLQY?si=CI_VlU-itO_6WN4D

 

Best, Dennis

Should my response prove helpful, please consider marking it as the Accepted Solution/Helpful to assist closing this thread.
How to create Columns in Table and add that to form in ServiceNow
How to create Columns in Table and add that to form in ServiceNow
youtu.be/FZUY2l1LLQY?si=CI_VlU-itO_6WN4D
In this video, we will see how can add custom or new columns in Table and then add them on the form. Please subscribe to my channel. https://www.youtube.com/c/HarditSingh #servicenow #servicenowquebec #quebec #survey #post #chat #chatbot #servicenowparis #servicenoworlando #servicenowdeveloper ...

Go to solution
VikMach
Mega Sage

‎04-30-2025 10:48 PM

@Stuart, you can simply create a Discovery Behavior to include or exclude the CIs.
This determines which Protocol the Shazzam probe launches during discovery/discovery schedule.
Check out the docs links below to create one for your requirement.

https://www.servicenow.com/docs/bundle/yokohama-it-operations-management/page/product/discovery/conc...
https://www.servicenow.com/docs/bundle/yokohama-it-operations-management/page/product/discovery/task...
https://www.servicenow.com/docs/bundle/yokohama-it-operations-management/page/product/discovery/refe...

Let me know if it worked.

Regards,
Vikas K