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Hardware information within Software reports

andynewey
Tera Expert

I am creating a report, within the standard reporting funtionality of SN,  for specific software and where it is installed.  The report needs CPU details and I cannot find the location of this data.  I have expanded the Installed On field but for some reason I cannot find the CPU values I need.

 

Secondly is there any type of 'map' or reference sheet that shows where information stored as I spend most of my time trying to find the data I need as creating this type of report should only take minutes.

1 REPLY 1

Kieran Anson
Kilo Patron

Hi,

Assuming your instance has the property 'glide.ui.list.allow_extended_fields' set to true, then in your screenshot the list should contain CMDB fields from the different CMDB tables in red writing. 

 

KieranAnson_0-1762877173777.png

 

KieranAnson_1-1762877203120.png

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You'll want fields with [computer] appended to the list