How can I update an consumable asset information after marking as consumed ?

[LinhN]

Hi guys, I am a newbie to ServiceNow and want to ask for help. The requirement is:

I have an asset and assign this asset to the user. After assigning this asset, I'll update the State of this asset as Consumed. After that, I want to update information on the consumable record. However, ServiceNow doesn't allow users to update information after marking the asset as consumed. How can I modify this information after consuming it? Please let me know

[Mark Manders]

There is an OOB ACL that says that you can only write to records if install_status != 10 and 'consumed' is 10. You will need to change that ACL. 

On the other hand: why do you need to make changes to the record, after it has been assigned? 

[LinhN]

Oh, the requirement is to input notes after using the asset. So we want to modify this action.