How do we create and maintain models aligned with blanket line items?
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3 weeks ago
Is it just about mentioning the PO number in software entitlement table?
Or does ServiceNow recommend having a process around it?
Would someone kindly explain?
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3 weeks ago
Hi @entcenginee
Please go through:
https://www.servicenow.com/community/sam-blog/review-software-entitlements/ba-p/3304445
https://www.youtube.com/watch?v=8dMWrIggKsc
https://www.servicenow.com/docs/bundle/zurich-it-asset-management/page/product/software-asset-manage...
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Thanks,
Prerna
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3 weeks ago
Hi @entcenginee ,
your question is missing a bit of context.
The column „PO number“ is a out of the box field, but isn’t added to the entitlement form. Please adjust the form view and add the field.
As shared by @prerna_sh please check the details about mandatory fields.
Best, Dennis