How do we create and maintain models aligned with blanket line items?

NOW_seeker
Tera Contributor

Is it just about mentioning the PO number in software entitlement table? 

Or does ServiceNow recommend having a process around it? 

 

Would someone kindly explain?

2 REPLIES 2

prerna_sh
Tera Sage
Tera Sage

Hi @NOW_seeker 

Please go through:
https://www.servicenow.com/community/sam-blog/review-software-entitlements/ba-p/3304445
https://www.youtube.com/watch?v=8dMWrIggKsc
https://www.servicenow.com/docs/bundle/zurich-it-asset-management/page/product/software-asset-manage...

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Thanks,

Prerna

Hi @NOW_seeker ,

 

  your question is missing a bit of context.

 The column „PO number“ is a out of the box field, but isn’t added to the entitlement form. Please adjust the form view and add the field.

 

As shared by @prerna_sh please check the details about mandatory fields.

 

 Best, Dennis

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