How does the SAM module count the License Type "Subscription"?

[Bill Girard1]

I was trying to locate information that provides more specific detail about the License Type "Subscription".

It seems that any Entitlement which our Asset Managers have set the License type to Subscription displays as Compliant. However, it also also appears to not be counting the software installs for these applications even though they are discovered correctly and normalized.

They are following instructions they received for entering the details of their Entitlements, and I understand the software vendor may be indicating it is a subscription, however I don't think that is how this particular selection is intended to function.

[Community Alums]

Hi @Bill Girard1 ,

PLease refer to this Article : https://www.servicenow.com/community/sam-blog/license-use-analysis-on-sam-pro/ba-p/3180821

[Bill Girard1]

Thanks Sandeep, that looks like a great feature being added to Yokohama, however it doesn't provide any detail regarding using the License type of Subscription on Entitlements.

[dreinhardt]

Hi @Bill Girard1,

please check the following table [samp_sw_product] and add the columns "Subscription software" & "Ignore Installs".

If you software is part of the list, it will ignore all installs based on the product configuration by SAMP

Best, Dennis