Hi all, We are trying to find out whether we can use CSD 2.0 going forward. I was successful in following all the steps from configuring the MECM spoke till running the flow for adding the device to the Microsoft Endpoint Configuration Manager colle...
My customer wants to utilize this scheduled job: SAM - Deduplicate Install Table to deal with duplicates on the cmdb_sam_sw_install table. My question and task is to identify what this will do. The documentation does not detail what "Resolve" means. ...
Hi, I am configuring Visual Studio in Sam Pro and would like to have an install condition that is only applicable for Non Production, so I would like to exclude the environment PR-Production Environment. According to the attached whitepaper this shou...
Hi, Is there any effective difference between these two scenarios - 1.) Creating a custom discovery map and then creating a software model pointed to that discovery mapvs2.) Creating a software model and setting the product/version/edition values di...
I need to create a customization in the logic which sends an approval to the end user when the Reclamation Candidate is pushed into "Awaiting User" stage. I need to modify the logic that when the software is assigned to a "VIP" user it'll skip the Ap...
Hello Experts, I am looking forward to understand the inference % calculation for suite application with even no. of child applications. Does the inference % has to be a whole number or can we use rational number as well? For example- if a suite pro...
There are different ways contracts and entitlements are being created in the system by different companies. I created this diagram to show (my understanding of) how the relationships are to be formed between contracts and entitlements. I would like...
How to integrate Tangoe, Tangoe to bring in (Discover) the Software usage data collected by the respective tools into ServiceNow
Has anyone set up read access to the SAM module? We would like to let people access entitlements, models, installs, the SAM workspace, etc, without allowing them to edit. I have created a new role, and have added acls to allow read access, but the r...
How can I capture Sofware Product and Model Lifecycle End phase dates
When a software title is transferred between vendors, the content library download and update feature will automatically propagate those changes to which of the following? (3 valid options) (a) Software entitlements(b) Software reconciliations(c) Sof...
Hello, I am looking for an option to populate demo data in two tables: [cmdb_sam_sw_discovery_model] and [cmdb_sam_sw_install], so I can later present to the customers, on how Discovery works, Service Graph Connector for SCCM, Intune and Jamf, can al...
I am relatively new to SN and working to understand what all the different modules are intended to do, how they are populated, and how they interact. I believe—and please correct me if I am wrong—that the Business Application (cmdb_ci_business_app) t...
Hi All Could someone please help me to understand the purpose of this property in SAM Pro? My client is asking for a justification to enable it as they already have third party integrations in place and the property is not enabled.so how is it going ...
We are finding it difficult to get entitlements, license metrics, licenses, allocations, etc set up without some training on the functionality and the use of the Software Asset Management Pro module. We don't know what the best action to take is when...