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Allowing over allocation of entitlements

Howdy I have a software agreement that allows me to deploy software and pay for it in arrears via a true-up process. For example, I may purchase 5 licenses up front but I can deploy a sixth license and pay for it when I complete the true-up process. ...

Robert80 by Mega Guru
  • 2390 Views
  • 5 replies
  • 4 helpfuls

Resolved! Price List and Import custom SAP price List

Hi, Can anyone explain the full functionality of Price lists (samp_price_list) and Import Custom SAP Price lists (imp_samp_sap_custom_price_list)? Though I have referred to the Product Docs, I couldn't get the exact point of what these tables do with...

SARAN_14 by Tera Contributor
  • 1630 Views
  • 2 replies
  • 1 helpfuls

Relcaiming software assets associated with terminated employees

I'm trying to help one of my customers figure how to automatically create software reclamation candidates for an employee once they've departed the organization.   As part of their departure, ServiceNow receives an update from Workday that marks the ...

Ryan Lee2 by ServiceNow Employee
  • 1998 Views
  • 4 replies
  • 0 helpfuls

Not able to create Software models for Autodesk publisher

Hello Experts, @Daniel Slocum I am trying to create software models for Autodesk publisher, but system is preventing and throwing an error " Publisher and Product Manufacturer do not match".  I tested other publishers and for some reason I am not abl...

Software Product/ Model link to CMDB CI

Hi SNC, I'm wondering how to connect discovered (SN Discovery & ACC) Software Products/ Models to CIs in the CMDB. I'm not referring to the CI that has the Software Installation, but e.g. Database CI hosted by a server. Should this be done via Asset ...

Resolved! Is the Content Service Library with SAM pro is paid or free?

Hello Experts, I am curious to know if the Content Service Library with SAM Pro is chargeable or free.I want to opt in for this service for my client, but the client has doubt about it. Even I have searched many docs and videos but not getting the re...

Resolved! Asset model categories not captured by update set

Asset model categories are not captured by the update set. I created the model category from here:Product catalog > Product Models > Model Categories > Newbut didn't capture by the update set.Please advise.Thank you.abrouf

abrouf by Kilo Sage
  • 1014 Views
  • 2 replies
  • 1 helpfuls
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