How is Expense Line for SAM Software Entitlements calculated?

JRidge570
Tera Contributor

My expense line total is more than the single item Software Entitlement's expense. The entitlement totals $290K over a 46 month agreement but the expense line totals $393K. 

1 REPLY 1

shloke04
Kilo Patron

Hi @JRidge570 ,

 

Have you reviewed this link below and see if this helps:

https://docs.servicenow.com/bundle/vancouver-it-service-management/page/product/contract-management/...

 

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke