How is the Revocation Flow triggered for Microsoft Intune in CSD 2.0?

[dd31]

Hi all,

I'm using CSD 2.0 (Client Software Distribution) on the Yokohama release, and I'm configuring Microsoft Intune as a provider.

In the Client Software Distribution Provider [sn_csd_distribution_provider] record for Intune, I wanted to understand how is the "Revocation Flow" triggered?

[Viraj Hudlikar]

Hello @dd31 

Usually, these flows are triggered through scheduled job or if any condition matches on the flow setup. Do check flow if it has any trigger condition.

Do check this link 

Client Software Distribution Providers - ServiceNow Community

Software revocation

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

Thanks & Regards
Viraj Hudlikar.

[dd31]

Hi @Viraj Hudlikar 

i did check, but no results, also I did a code search using SN utils but no luck. PFB SS for reference

[Viraj Hudlikar · Accepted solution]

Hello @dd31 

If you see this page properly it has line which says as " CSD 2.0 can revoke software requested using the CSD 2.0 catalog." so see if any catalog item is present which OOTB and in flow itself it might be calling this subflow from some action.

OR

The other step is explain at bottom of page which says as below

1. Navigate to Client Software Distribution 2.0 > Requested Software.
2. Open the record for the software package you want to revoke.
   The package must have a Status of Installed or Not Synced to be revocable.
3. Under Related Links, click Revoke software.
   Note: This action runs the Revoke Client Software flow, which triggers the provider-specific Revoke Application subflow. 

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

Thanks & Regards
Viraj Hudlikar.