How to create a Record on Software Publisher table

[shaik_irfan]

Hello,

I am new to this, i need to create few list of records under Software Publisher table but i see the Name field is set as Read only.

Later after some troubleshotting the docs i came to know that we cant create a Record on Publisher directly so i followed the steps Navigate to Software Asset > Administration > Custom Software Products and create a new record (see table for field descriptions).

https://docs.servicenow.com/bundle/london-it-service-management/page/product/software-asset-management2/task/t_AddACustomProductSAMF.html

Can anyone help me on this ?

[andystruys · Accepted solution]

Hi,

you can indeed create a custom record.   

if you go to the Custom Software products you can create a new SOFTWARE package.   If the publisher is not yet available  you leave the field publisher open click on the magnifying glass.  

this will open the Publisher table.   There you can create a new record and you should be fine.

 and now you can create the new publisher.

 Hope this helps....

[shaik_irfan]

You mean to say the Company is the Publisher >

[shaik_irfan]

I am able to create a Publisher now but we have a field Web Pages where i need to place the URL, do you know on which table i can find this fielld since on the Software Model table it is setup as Read only .