Hello, Is it possible to Normalize and Reconcile with only SAM foundation plugin sn_itam_samp and without SAM pro ?If yes, what extent? 1) Only publishers normalization ?2) Feasibility of Product normalization to some extent?3) Any reconciliation fe...
Hello Community - trying to help my client plan for an implementation of ITAM. One thing that they have struggled with is getting focus and discipline in updating their asset registry with product releases. The strategic goal is to maintain a portfo...
Hi Team, The software models are being created through the SCCM and Intune integrations. During my review, I identified more than 250 software models that do not have a Discovery Map associated with them. Additionally, some models are missing Publish...
I have tried all this mentioned in the docs The contract must be active.Contracts expiring in 90 days or fewer.The end date of the contract must not be empty.The state of the contract is active or expired.The substate of the contract is either Awaiti...
software asset workspace -> under License Usage -> Publisher shows as unpublished.
Is this the correct License Type + License Metric? Per User (or sometimes Per Device) + Unrestricted ConsumptionQuantity = 1
Hello community; I am trying to modify transfer order steps to reduce the number of tasks that need to be done. I've tried using flow designer to no avail. I want to reduce the number of tasks when transferring an item to get it ready for fulfillm...
Hello!We are on Zurich and support for the aes256-gcm@openssh.com cipher with SSH not being released until Brazil. We need a way to configure Oracle discovery and compliance. We worked with our security team and now have permission to us the aes256-c...
Hi team, We have a requirement to un-install the restricted software from system using Software reclamation. We are able to create removal candidate record for restricted software. Installed CSD 2.0 latest version and for testing , i tried to uninsta...
I would like to understand the steps required to make a Windows product compliant from a Microsoft publisher perspective. Could you please guide me on the process involved?Additionally, it would be helpful if you could specify the relevant tables or ...
Hi Experts,i integration the M365 profil and we are pulling the accounts and subscription. However, the subscription are coming without "microsoft" in the publisher field.Thus the reconciliation isnt done properly: a softwaremodell is automatically c...
I need to pull in the attachments from 2 separate managed documents records when I apply an Email Client Template from the HR Agent workspace on an Employee Relations case
Hey everyone! We're hoping to get some guidance from those who've run into similar challenges. I'll walk through how we currently sync and manage groups from Entra into ServiceNow, outline the problems we're running into, and then open it up for any ...
Hi everyone ! I am looking for a way to automate Consumption Rules on Imported Entitlements. I am working with an Instance of ServiceNow SAMPro, that is global in nature. In other words, one software model, and many, many entitlements, each having...