How to enable Microsoft publisher pack?

PrathamjeetS
Tera Expert

I have been struggling with this for a while now. What is the process for actually enabling a publisher pack?

I thought it would be through plugins, but when I try to search for the Microsoft Publisher pack, there are no results showing.

Any help is appreciated!
Thanks,

1 ACCEPTED SOLUTION

dreinhardt
Tera Sage

Hi @PrathamjeetS,

correct, this plugin is available via the "Now Support Service Portal", the same portal you've used to request the SAMP core plugin. Recommendation, please try to request the following to ensure all required plugins & packs for SAMP are installed at once.

 

  • Activate all Software Asset Management Professional plugins including Software Asset Workspace (com.sn_samp_master_ws)

Components installed with Software Asset Management Professional (servicenow.com)

dreinhardt_0-1728423132077.png

 

Best, Dennis

Should my response prove helpful, please consider marking it as the Accepted Solution/Helpful to assist closing this thread.

View solution in original post

1 REPLY 1

dreinhardt
Tera Sage

Hi @PrathamjeetS,

correct, this plugin is available via the "Now Support Service Portal", the same portal you've used to request the SAMP core plugin. Recommendation, please try to request the following to ensure all required plugins & packs for SAMP are installed at once.

 

  • Activate all Software Asset Management Professional plugins including Software Asset Workspace (com.sn_samp_master_ws)

Components installed with Software Asset Management Professional (servicenow.com)

dreinhardt_0-1728423132077.png

 

Best, Dennis

Should my response prove helpful, please consider marking it as the Accepted Solution/Helpful to assist closing this thread.