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‎10-08-2024 09:32 AM
I have been struggling with this for a while now. What is the process for actually enabling a publisher pack?
I thought it would be through plugins, but when I try to search for the Microsoft Publisher pack, there are no results showing.
Any help is appreciated!
Thanks,
Solved! Go to Solution.
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‎10-08-2024 02:34 PM
Hi @PrathamjeetS,
correct, this plugin is available via the "Now Support Service Portal", the same portal you've used to request the SAMP core plugin. Recommendation, please try to request the following to ensure all required plugins & packs for SAMP are installed at once.
- Activate all Software Asset Management Professional plugins including Software Asset Workspace (com.sn_samp_master_ws)
Components installed with Software Asset Management Professional (servicenow.com)
Best, Dennis
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‎10-08-2024 02:34 PM
Hi @PrathamjeetS,
correct, this plugin is available via the "Now Support Service Portal", the same portal you've used to request the SAMP core plugin. Recommendation, please try to request the following to ensure all required plugins & packs for SAMP are installed at once.
- Activate all Software Asset Management Professional plugins including Software Asset Workspace (com.sn_samp_master_ws)
Components installed with Software Asset Management Professional (servicenow.com)
Best, Dennis