How to extend and create new table in CMDB

Rajababu
Giga Guru

‎11-23-2020 08:41 AM

Hi All,

I need help regarding 

 Name(Exists) Extend Table(Need add CI) New Table Label New Table Name
ZOOM  cmdb_ci Calling  cmdb_ci_calling

Need to do above ,How i can achieve, please help into that .

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10 REPLIES 10

Maik Skoddow
Tera Patron
Tera Patron

‎11-23-2020 08:45 AM

You can use the CI Class Manager to extend existing CMDB tables.

see https://docs.servicenow.com/bundle/paris-servicenow-platform/page/product/configuration-management/t...

Another good staring point for learning is the CMDB Fundamentals course at NowLearning (https://nowlearning.service-now.com/lxp?id=overview&sys_id=c120bb5bdbd0c8103e3aaca2ca9619bf&type=pat...)

Rajababu
Giga Guru
In response to Maik Skoddow

‎11-23-2020 10:00 AM

What is use of product model?

Do i need to extend CMDB_CI table for product model?

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Rajababu
Giga Guru
In response to Maik Skoddow

‎11-23-2020 10:29 AM

Is there a way to add/update CI Class in the model category,
In case if already created, then how can it update ci class? How to create new cmdb_ci_class(CI Class)?
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