I have a question regarding Software Asset Management Pro (SAM Pro) in ServiceNow.Our organization has not yet activated/purchased the SAM Pro subscription, but we need to add custom Publisher Part Numbers (PPNs) to the Content Service. I want to kno...
Hi all,We recently enabled SCCM data imports for both SAMP Usage and Software Last Used. We created a new reclamation rule for a product and ran the SAMP Usage job. The .exe for the product specified in the reclamation rule was successfully added to ...
Hi, On SAM workspace, we can see Subscriptions tab where it will show DIrect Integration profiles and other stuff. Once we do any SAAS integration, it will show Scheduled Jobs, Subscriptions, reclamation rules etc. As Scheduled jobs are available on...
How to find software installation status for each entitlement in salesforce
Software Asset Management Content Service (com.snc.samp.content) is this plugin necessary to run reconciliation.
Why does custom created publisher and product is not showing up in the software asset overview to run reconciliation.
Is the automatic removal of applications in the software installation table occur via a scheduled job or does it run automatically? What I want to confirm is that when a software application no longer shows up from the inTune integration it removes...
For license volume purposes, the customer asks what is the average ratio between 1 SAM software deployment with CSD and the Integration Hub transaction usage count consumption?Is it 1:1?
Dear experts, I would like to know if I want to customize the scripting of the auto population of risk event number ID where can I go to locate the script? I would want to modify the script so the initials will be numbers of the date it populates fol...
I am trying to create software entitlement for google maps and the license cost is some x amount of USD for 1000 transactions. But when I try to create software entitlement record I don't see an option to fulfill this kind of requirement. So I tried ...
Hi All, I am facing some error while runniing discovery below is the error kindly help to fix.**************************************************************************************************************** Exception occurred while executing operatio...
I am very new to SAM. I am trying to figure out which scheduled jobs or any other configurations are responsible for creating and updating records in the Software Models Table (cmdb_software_product_model). We can see that some records are created a...
Hi Community - My organisation has chosen to opt out of the content library for a number of reasons. Some of the titles are proprietary. However, some is 'off the shelf' which should be in the recognition library. Is there a way to export this li...
In SAM fundamentals course's lab instance we are working to create a license managing app in software operations workspace and for it's software asset overview can we edit the software assets —( compliance status, license usage, recent reconciliation...
Hello, I am currently working my way through the ITSM Simulator at the Configure Change Management Form, I cant seem to suss out where I am going wrong. Scenario details belowScenario: Change approvers should have all necessary information on the cha...
