Hi All, Would like to get some advice from fellow experts here on how to deal with Adobe non compliance issues we are seeing on our platform.Scenario: 1. We have user subscription-based license model available for Adobe as a publisher.2. We have uplo...
"I have shared 8 attachments for review. These include the Intune data sources, REST messages, and 4 custom REST methods I’ve configured. The goal is to use these custom methods to fetch only Apple devices. However, despite having the correct permis...
We are testing SAM reclamation for Microsoft Visio Online Plan 2 (VISIOCLIENT) in DEV/PRD. Findings:- Visio Plan 2 subscriptions are ingested via the Microsoft 365 Integration Profile and appear in samp_sw_subscription with subscription_identifier = ...
We use Https with mid server to integrate ILMT. Step 1: As per our documentation, we utilized the keytool in JRE to convert the .cer file into a keystore. Subsequently, we securely stored the keystore in the cacerts file on the midserver, applying a ...
I am implementing acc-v with sam, however I do not see data being populated in samp_sw_usage.I have followed below article and installed osquery on the device. Enabled sam policies and checks as per article below.Note - I have installed midless acc.h...
Hi Team,I need urgent assistance with an issue in ServiceNow SAM Pro.We are currently seeing thousands of Adobe Acrobat installations reflected on the Compliance Dashboard under “Installs Requiring Action,” with the reason “No applicable entitlement....
When creating Consumption Rules, I would like to know what's the best approach for our use case where we have 4 Entitlements that falls under one Company, but in 4 various Divisions. Checking the box "Company children" would only allow me to use it o...
Hello,We are planning to integrate ServiceNow with CrowdStrike to ingest data and automate Software Asset Management. The current approach is to use the Service Graph Connector to pull data into a staging table, retain the data for 5 days, and then m...
Hello Community! I have a requirement to add a count to a tab on Software Entitlement in the Software Asset Workspace. "To keep consistency, a count should be added to the Contracts tab on Software Entitlements" I believe that I need a (#) next to th...
How can we have a concurrent/floating license show compliant when the software installs exceed the license rights? With this licensing model, installs themselves shouldn’t be counted for compliance purposes. Since concurrent licensing doesn’t requir...
The schedule Job for the Salesforce integration is failing with a error "No match found" in samp-sw-publisher.How do we fix this error ?
I have over 5 million software installs where assigned_to field is empty most of them are serves like ESX, Linux, AIX and some are computer systems, Ip routers , IBM Frame. Whereas, some computer systems, linux servers, network gear, windows servers ...
Hi Community,I wanted to check if it is possible to capture or view last-used data for Adobe products within ServiceNow SAM Pro,Is last-used or usage-related data available for Adobe subscriptions in SAM Pro?If yes, how is this data populated (e.g., ...
By which method can we bring the installed Software details. e.g. discovery or 3rd party integration.
which fields in CMDB are required to calculate the Software licenses for these 4 productsVeeamCyberarkPalo AltoRed Hat