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Forum Posts

How do I automatically skip transfer order line stages?

Hello community;   I am trying to modify transfer order steps to reduce the number of tasks that need to be done. I've tried using flow designer to no avail.  I want to reduce the number of tasks when transferring an item to get it ready for fulfillm...

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Dash2 by ServiceNow Employee
  • 3550 Views
  • 5 replies
  • 3 helpfuls

Steps to make software complaint.

I would like to understand the steps required to make a Windows product compliant from a Microsoft publisher perspective. Could you please guide me on the process involved?Additionally, it would be helpful if you could specify the relevant tables or ...

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Managing Entra synced group across Prod/UAT/Dev assistance

Hey everyone! We're hoping to get some guidance from those who've run into similar challenges. I'll walk through how we currently sync and manage groups from Entra into ServiceNow, outline the problems we're running into, and then open it up for any ...

McGuire6799 by Tera Contributor
  • 828 Views
  • 2 replies
  • 0 helpfuls

Automating Entitlement Consumption Rules

Hi everyone ! I am looking for a way to automate Consumption Rules on Imported Entitlements.   I am working with an Instance of ServiceNow SAMPro, that is global in nature.  In other words, one software model, and many, many entitlements, each having...

Empty Software Product in samp_m2m_rule_product - Reclamation Rules

I noticed that some entries in the samp_m2m_rule_product table contain empty Software Product references related to Reclamation Rules. I believe this is the reason why some reclamation candidates have empty Software Model and Product values.I would l...

Michyyy by Tera Contributor
  • 812 Views
  • 1 replies
  • 1 helpfuls

Empty Software Product in samp_m2m_rule_product for Reclamation Rule

I noticed that some entries in the samp_m2m_rule_product table contain empty Software Product references related to Reclamation Rules. I believe this is the reason why some reclamation candidates have empty Software Model and Software Product values....

Michyyy by Tera Contributor
  • 871 Views
  • 1 replies
  • 1 helpfuls
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