Hey, As one of our client's requirements we have been asked to onboard SAP as a publisher. I just wanted to understand if we require to integrate with SAP ABAP even when we enable the publisher pack. will only enabling the publisher pack not suffice?...
Curious for folks implementing the SAM Integration with Adobe Cloud - do you have an Adobe Sandbox/Dev 'instance' to connect to for testing the integration in a lower instance (such as Dev) before connecting to production data?
Hi all,I'm investigating install records where active install is false even though there appears to be only one software install row per Ci.What I already validated so far, Affected records are from Discovery source = ServiceNow.all of my same record...
Hello there,In a PDI, Whenever I attempt to activate a SAM plugin—whether with data or without—it invariably fails. Thank you.Kind RegardsLuca
I'm working on a Tech Currency / EOL reporting initiative after an acquisition, and I'm trying to understand what the end-to-end process should look like from a ServiceNow perspective.The goal is to produce a report that looks like below, refer row 3...
Hi All, We have a requirement to automate entitlement creation in service-now when the procurement (It happens in ERP system) is completed. Can someone please help to know about the technical steps or any reference documents for the same, Regards,Am...
Hi ,Is there a way to order bulk software models using a catalog item?Thanks.
Hi all,In a perfect world, SAM would already be part of the leaver process but until that time comes, I would like to be able to create a reclamation task for a leaver.In Create A New Removal Candidate, there is a justification for Employee Separati...
Receive the following error when attempting to create a new software model: Publisher and Product manufacturer do not match. This is for Microsoft Teams Shared Devices. Has anyone else had issues with this?
we are not pulling usage data for AutoCAD properly. We need to run a POC solution to be able to track the usage of AutoCAD application.What I’m try to imply is collecting the sw usage from end-points (laptops, vdis). I need to know what is in place a...
Morning! I am attempting to demo the disposal features of HAM (Hardware Asset Management) in a PDI (Personal Developer Instance). While the legacy asset plugins are installed and on OOB(Out of box), I am not able to get to HAM. In the list of avail...
Hi Team, We are planning to integrate SAP Ariba and SAP Hana s/4 cloud with ServiceNow SAM pro. Could you please provide the docs and basic requirements to perform the integration. Regards,Avinash
We have upgraded to Zurich , post update our mid server is down and and its throwing an error can anyone explain what this error means ?
Hello Team,I have attached screenshots of the product along with data from the installation table. I would like guidance on how to make this product compliant.Could you please help me understand the following:Step-by-step process to make the product ...
We are planning to intergate SAP Ariba integration with SAM pro and serviceNow version is Zurich.Can someone please provide the end to end steps to perform the integration.
