How To Identify One Computer Multiple Users

[Kandi Markwood]

Hello, can someone explain how you would locate multiple users on one laptop in Service Now.

[Will Young2]

This appears to be a duplicate of https://community.servicenow.com/community?id=community_question&sys_id=a94015fbdb468810190dfb243996...

[Monali Patil · Accepted solution]

Hi Kandi,

To assign One Laptop to multiple user follow this step:

Navigate to alm_hardware table > select any asset which you want assign > In Entitlements section you can assign multiple user for that device.

Is my answer helps you please mark as correct/helpful.

Regards,

Monali Patil

[Kandi Markwood]

Hi Monali,

Thank you for this information. I was unaware of this until now and this is very helpful.

Thank you for your time!

Kandi Markwood

[Monali Patil]

It's my pleasure 🙂