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03-11-2025 07:02 AM
I'm setting downgrade right and getting the error message: An inactive downgrade model already exists, please re-activate it.
I'm unable to find a location where the inactive downgrade rights are listed, in order to reactivate it and wasn't able to find information in the docs/help.
Can someone please let me know where I can go to show those Inactive Downgrade Rights, please?
Solved! Go to Solution.
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03-11-2025 03:36 PM
I found the solution, from a co-worker.
Go to the Software Models, scroll down and pick the Downgrade Rights.
Remove the filter: Active = True
Pick the inactive SW Model, Click on the 'False' and set it to Active.
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03-11-2025 03:36 PM
I found the solution, from a co-worker.
Go to the Software Models, scroll down and pick the Downgrade Rights.
Remove the filter: Active = True
Pick the inactive SW Model, Click on the 'False' and set it to Active.