Hello, Is there a white paper for IBM ILMT ServiceNow integration and understanding imported data in "peak consumption report" (samp_ilmt_sw_intstall) and other staging tables created post this integration? Thank you in advance, Parul Chaudhary
I have had the below request from a customer however I am not sure this is possible. I also do not think it should work this way. It all pulls from SCCM. Sadly i do not no enough about SAM to give the customer a decent response to this. Basically whe...
Hi Team, we have location field in incident form and request item form whenever location is updated then Region field also display and update based on location region for that How to create script please help.
Dear team, Our customer is searching for a report that is showing all vulnerable items plus configuration items plus all related services with it to be displayed in one place, so that every user can see their own affected services, configuration ite...
Can somebody please clarify the following question: Creation of a template can help facilitate future data imports and be reused to import and transform data.(a) True(b) False I suppose is (a) true, but as is recommended to download the existing temp...
Software Asset Job fails, error is AADSTS900561: The Endpoint only accepts POST, OPTIONS requests, received a GET. Has anyone seen this before?
Hi All,We are currently in the process of developing a SAM (Software Asset Management) software request workflow, and we would appreciate your suggestions and insights on a couple of queries we have encountered. Your expertise would greatly assist us...
write the last used date to the Software Usage (samp_sw_usage) table, which is leveraged for Reclamation.I see the data in the usage table, and I have lots of old usage dates. What I don't see is any of these items in the reclamation candidate table?...
We're using SAM Pro with SaaS License Management integrated with Azure AD for license management, spend, etc. We have quite a few SSO Applications that encompass multiple AD groups for granting different license types (e.g. reader, writer, admin, et...
Client access is the right to use for a specific amount of time.? Is it Yes or NO
Hi all, I am looking for some help or advice regarding the mapping with Salesforce Entitlements and Salesforce import Software Model product data. This mismatch is leading into that the ''Analytic Hub'' data within SaaS overview( usage vs entitlemen...
Hi, I recently got a requirement regarding add a field in the Hardware Model to indicate Form Factor. This field should be located on the "information" tab of the Hardware Model record (cmdb_hardware_product_model). The right hand column only has two...
Hi We are running discovery for CMDB using SCCM We are discovering each CI successfully however we, discover the CI hardware model number in the CI record. We would like discovery to populate the Model Number on the model record and use the model num...
HiI am currently configuring a flow designer to handle software requests through the Service Portal. I want to suggest an alternate software to the user and provide them with the option to accept or reject it. Is there a way to allow the user to acce...
I need to grant write access to a certain field within the cmdb_software_product_model table to a custom role I created. This access must be restricted conditionally to some records of the table meeting criteria based on the "Manufacturer" field. It...
