Hi, We created an integration profile for Adobe to bring subscription data in last week, and it works well but just wanted to know Scheduled job 'SAM - Import User Subscriptions' runs on each Friday will bring historic data or only last seven days d...
Hi All,I am using SAM workspace and trying to open the Software Product Lifecyle report, but it is coming up as empty. The table sam_sw_product_lifecycle_result is empty as well. The scheduled job SAM - Generate Data For Software Lifecycle Report is ...
Hey community, Our team would like to run reports for licenses that have not been used for the past 90 days. We have several different publishers that we need to get this information from. Namely, for Microsoft and Adobe. My question is: Is it possi...
In Software Asset Workspace for Software Models, i do not see a New UI Action to create DMAP, although i see it in the Classic View. I want to understand is this an intended ? or this is a configuration issue and we can add the "New" UI action in the...
Hi team, What are SAM software ELP reports available OUTOF BOX for different publisher and how to create this report,Thanks
After running reconciliation for Microsoft products, software installation records are not showing the correct Software model result in the Software Installations table. In the "Microsoft Windows 10" software model, I entered the "Microsoft 365 Gover...
Hello Experts, I want to limit the data on the Software installation table (cmdb_sam_sw_install)(2720962 total Software Installations),but I want to limit the data on this table and only want to see the software that has defined metrics. If I group t...
Hello We are currently looking for an easy way to mass import user subscriptions into SAM in order to relate them back to existing entitlements. The only current method I'm aware of is to navigate to Software subscriptions>New and then manually ente...
Hi Community,There is already a flow in workflow for adding user to AD group. In the form there are 4 options, if user selects first 3 options then user will get added to mentioned AD. This process is working fine. Now, if they select 4th option then...
Hello dear Community,Can someone help me with this one?On the right hand side: what is the difference between the names i marked in the red box and the ones in the green box?I thought the green ones are the "Installations" and "Discovery Models" Disp...
Recently we worked with a customer to implement SAM Pro.Main purpose of implementing SAM Pro was to identify Software past end of support or end of life date. While ServiceNow out of box lifecycle report table helps easily find out this detail but c...
All, As per my understanding, software installed on a device is identified under "Exploration" phase of discovery. However, if the same question is asked as "software identified on an IP-enabled device", does the answer remains same - Exploration ?
In which phase is the software running on a device identified?
Hey all! I'm new to Service Now and I've been trying to create a report that contains the VM name and on which host and cluster it's on with their CPU and Cores. For example, I want to do it for all my Windows server for SQL. I've been looking at Win...
As part of the SAM Content Services, does ServiceNow provide Product Classifications for Custom Products? A challenge that we are currently facing is that we have several custom products with no close OOB match, and we need help classifying them. If...