how to use User CAL metric Licence

Mousyi
Tera Contributor

Hi,

We need to populate data manually for user CAL Reconciliation (microsoft product). 

 

Some body know which table to feed fo letting user CAL Reconciliation work

PS: We are using SAM Application

Regards,

 

1 ACCEPTED SOLUTION

Brian Collins1
ServiceNow Employee
ServiceNow Employee

Correct.   You go to the Client Access page, Create a new entry by filling out the Name field, pointing to the Sofware model (E.G. Microsoft Exchange Server 2016 Enterprise) and enter the purchased CAL entitlement count in the Total device count field.

Then after you run the reconciliation you will see the results under that model you selected.

 

Hope this helps

 

View solution in original post

5 REPLIES 5

Brian Collins1
ServiceNow Employee
ServiceNow Employee

CAL's are tracked in the Client Access section under Administration in the SAM Module.

 

find_real_file.png

Hi Brian,
Thanks for your quick Help, i already saw this table but how the counter work? do we need to import list of user by software models in an other table (like software usage table ?) or we need only to type the number of users into "Total user count" field?

Brian Collins1
ServiceNow Employee
ServiceNow Employee

Correct.   You go to the Client Access page, Create a new entry by filling out the Name field, pointing to the Sofware model (E.G. Microsoft Exchange Server 2016 Enterprise) and enter the purchased CAL entitlement count in the Total device count field.

Then after you run the reconciliation you will see the results under that model you selected.

 

Hope this helps

 

Many thanks Brian for your help. This is correct.