Make asset tag field non-mandatory on receiving software asset

[ncp]

I have created a purchase order for a software asset, thats been ordered. Now when I click the receive button, the screen I see does not match with what the document describes.https://docs.servicenow.com/bundle/kingston-it-service-management/page/product/procurement/task/t_ReceiveAnAsset.html

Step 5d says:"Click Capture Asset tags to enter asset details. You cannot enter details for assets more than the received rights." I dont see a place where I can click capture asset tags, see screen shot below. Als, what is the source of the page (I thought it was receive_order )and how do I make Asset Tag non-mandatory? 

[ncp]

@bensweester, would appreciate your response

[Andrew Wilmut1]

Hi ncp,

     As far as I know this isn't possible.  Ever since SN moved from the old style of Source/Receive forms to this new style, we've been unable to make changes to these pages.

Andrew

[ncp]

Thanks Andrew. Interestingly if you create the software entitlement directly, asset tag is not a required field. It doesnt make sense that they force you to enter asset tag on receipt

[Andrew Wilmut1]

Yes, not sure about that inconsistency.   Perhaps they're trying to impart best practice at the point of procurement?