ILMT and/or BigFix Integration

[lward1]

My understanding is that you would just need ILMT to get IBM products inventory. But docs are confusing and seems you also need BigFix for sub-capacity and full capacity measurements. My question is, do I need BigFix AND ILMT integration or would integration with ILMT alone provide necessary inventory data for IBM products? 

[Sree32 · Accepted solution]

ServiceNow offers Integration with both BigFix and ILMT. You need either ILMT or BigFix for IBM Compliance reporting. The integration will pull the Inventory data into CMDB and SAM Engine will reconcile the number with IBM entitlements. 

P.S : Future state of bigfix as a viable source for IBM compliance reporting is yet to be clarified by IBM after the sale of BigFix to HCL. 

https://forum.bigfix.com/t/bigfix-is-sold-to-hcl/28171

[Tammy Hope]

BigFix integration is in the ServiceNow store under ebridge BigFix.  It's a new app.  You can also download a trial.  

Link - https://store.servicenow.com/sn_appstore_store.do#!/store/application/c10ffa4bdb47230055369fd2ca9619cd/2.0.8?referer=sn_appstore_store.do%23!%2Fstore%2Fsearch%3Fq%3Debridge%2520bigfix 

Key Features

Champion Solutions Group provides a dynamic, real-time interface connecting the BigFix enterprise solution with ServiceNow.

• CMDB Discovery of assets
• CMDB Relationship mapping of Bigfix related lists
• Full application orchestration of baselines, tasks, fixlets, computer settings
• Full managed properties extract
• Sites list to provide for fixlet and baseline requests
• Baselines are mined and are put into a relationship based on Bigfix Site. All components are pulled into a relationship tree under the Baseline object within the CMDB.
• Dynamically add Baseline Path and Baseline ID to Core properties gather
• Dynamically pull Action data and create incident based on failures
• Create relationships of computers and the action status
• Perform Bigfix provider XML translation for ServiceNow consumer that is JSON
• Full auditing within end state product (ServiceNow) down to the method call level
• Security abstraction and configuration layer that provides integration through basic setup
• Dynamic loading of groups, fixlets, actions and baselines based on recursive reading of Sites
• Create automatic workflows to support patching process
• Custom configuration and setup

[Wilbur McVay1]

ILMT is required by IBM per your contract with them.

ILMT will measure and maintain your PVU and RVU sub-capacity usage, you will need to complete the product bundling in ILMT per your contract and maintain the information.

The ServiceNow integration to ILMT will bring over the current PVU and RVU sub-capacity information at the bundled level with the associated computer information.

In ServiceNow add your entitlements to the software models that match your IBM PVU\RVU products and run reconciliation.

Basics:

1. If you have IBM software that is sub-capacity based, you are required to run ILMT to maintain your license compliance.

2. BigFix is a large toolset with many pieces, BigFix Inventory is one of those pieces and is the equivalent of ILMT and can be used instead to maintain your license compliance.

3. The ServiceNow integration works the same with both tools.

4. ILMT and BigFix do not have any entitlement functionality, it just tells you what you have installed and maintains that information for historical purposes.

5. The ServiceNow integration allows you to pull the bundled information into a system where you can match entitlements, license metrics and costs to create an effective license position by product and publisher.

[Flavia Margaret]

hi @Wilbur McVay , when we are doing ILMT integration with ServiceNow, when the Sub capacity peak date of the records has passed, will the records be removed from the IBM Peak Consumption table in ServiceNow? Or will it be kept as ILMT will keep pushing newer records? Thank you!