Integrating SAM Pro with Ivanti Endpoint Manager

MP13
Tera Contributor

‎10-21-2020 07:57 AM

Hi,

I am looking for any pointers/ documentation around integrating SAM Pro with Ivanti Endpoint Manager.

Purpose is to populate software install and usage information of EUC devices into Service Now to track software license compliance.

Is this integration supported OOTB by ServiceNow?

any help is appreciated.

Thanks!

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2 REPLIES 2

Alex Panzarella
ServiceNow Employee
ServiceNow Employee

‎10-21-2020 08:02 AM

There is an Ivanti integration through the store, but ServiceNow does not directly support it like our spokes.

 

Store Link: https://store.servicenow.com/sn_appstore_store.do#!/store/application/29d81f540fa29200b646409ce1050e...

 

Angie Lee
ServiceNow Employee
ServiceNow Employee

‎10-21-2020 04:50 PM

In Paris, there's also REST API available for you to populate software installation with any third party discovery tools. There's API available for general software publisher, or specific publisher i.e. VMware, Oracle.

https://docs.servicenow.com/bundle/paris-it-asset-management/page/product/software-asset-management2/task/configure-third-party-discovery.html

https://docs.servicenow.com/bundle/paris-it-asset-management/page/product/software-asset-management2/reference/payload-details.html