Internally created Software Lifecycle type

RachelGB
Tera Contributor

I created an Internal Software Lifecycle type for the Zoom Workplace App we are using as it is not EOL or EOS based on Zoom's Version enforcement for users and admins.  How do I ensure the software model associates to the Internal Software Lifecycle I created?  It shows as 'Active' but the Content Active shows as 'Not applicable'.   I just created it today, Jan 2, 2026.  Do I need to wait a certain period of time or it there something I need to have my Service Now Admin do?

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