Last activity date is not receiving for M365 integration

[rohanchouhan22]

Hi All,

Last activity of M365 integration is not receiving for all the  subscription.

I have run the 'SAM- collect Microsoft 365 usage' job and it is showing the complete status, but last activity is not receiving in 'samp_sw_subscription' table.

could any one please help on this.

[dreinhardt]

Hi @rohanchouhan22,

please check the following sources about M365 usage data

• Re: SaaS feature usage is not displaying records. - ServiceNow Community
• ServiceNow SAM Pro determination of last activity ... - ServiceNow Community
• Microsoft 365 License compliance and optimization ... - ServiceNow Community

Best, Dennis