license required field is showing zero ?

[kiran kumar m1]

I have imported SQL server entitlements , it has data in installation table , and data is also normalised for it 

but after running reconcilition , license owned is showing in the license metric but the license required is showing zero .

[dylanhollor]

Are you buying the Core Infrastructure suite subscription licenses at all? The CIS suite could be rolling up as part of the suite components and consuming those licenses instead

[geetha Breeze]

no we didn't purchase CIS suite subscription licenses

[abby_singh786]

Hi Geetha,

I'm so sorry for the late response . Can you please open the disocvery model and see if it is linked to the correct software model as well. If not try linking it and run the reconciliation again and let me know what you see.

[geetha Breeze]

Hi, thanks for your response.

yes the same software model connected with the same discovery model. attached screenshots for reference. I checked it again and re run the reconciliation again. 

[abby_singh786]

Hi @geetha Breeze ,

We have addressed all the possible scenarios that could have caused the issue. I would suggest raising a support case to investigate further.

Regards,

Abhishek