license required field is showing zero ?
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07-08-2025 04:51 AM
I have imported SQL server entitlements , it has data in installation table , and data is also normalised for it
but after running reconcilition , license owned is showing in the license metric but the license required is showing zero .
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07-17-2025 05:17 AM
can you provide the link to raise the support case. thank you
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07-17-2025 05:20 AM
Hi Geettha,
Here it is: https://support.servicenow.com/now
Let us know what they responded.
Regards,
Abhishek
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07-17-2025 05:27 AM
sure. thank you for sharing . I have received the attached error