license required field is showing zero ?

kiran kumar m1
Tera Contributor

I have imported SQL server entitlements , it has data in installation table , and data is also normalised for it 

but after running reconcilition , license owned is showing in the license metric but the license required is showing zero .

 

17 REPLIES 17

can you provide the link to raise the support case. thank you 

abby_singh786
ServiceNow Employee
ServiceNow Employee

Hi Geettha,

 

Here it is: https://support.servicenow.com/now

 

Let us know what they responded.

 

Regards,

Abhishek

geetha Breeze
Tera Contributor

sure. thank you for sharing . I have received the attached error 

geethaBreeze_0-1752755189618.png