license required field is showing zero ?

[kiran kumar m1]

I have imported SQL server entitlements , it has data in installation table , and data is also normalised for it 

but after running reconcilition , license owned is showing in the license metric but the license required is showing zero .

[geetha Breeze]

can you provide the link to raise the support case. thank you 

[SAMfluencer786]

Hi Geettha,

Here it is: https://support.servicenow.com/now

Let us know what they responded.

Regards,

Abhishek

[geetha Breeze]

sure. thank you for sharing . I have received the attached error