Manual Software Subscriptions Import

shloke04
Kilo Patron

‎04-12-2025 11:30 PM - edited ‎04-13-2025 11:24 PM

Hi Experts,

 

Would like to check with you all on how you have handled below scenario during you SAM Implementation:

 

1. During software subscription import, is it worth importing Inactive user accounts from 3rd party application into Software Subscription table?

2. Is it worth importing Guest user accounts from 3rd party applications while importing Software subscription data from integrations?

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke
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dreinhardt
Tera Sage

‎04-14-2025 04:41 AM

Hi @shloke04 ,

 

I do not recommend to ignore the accounts types assigned in the SaaS portal and thus import them into SAM Pro as a user subscription. I am personally not aware of any SaaS provider that takes into account whether the assigned account has been deactivated in the company or is a guest account. An assignment in the portal is always equivalent to license consumption. As soon as this data is in SAM Pro, you can start optimizing based on the criteria mentioned.

 

Best, Dennis

 

Should my response prove helpful, please consider marking it as the Accepted Solution/Helpful to assist closing this thread.