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mapping of choices to the OOTB field

tushar_ghadage
Tera Contributor

Hi , 

 

I have a custom field called u_category with the custom choices, and I want to map that field choices on another instance to the OOTB field called category with its custom choices .. 

same with sub_category as well

how to do it ?

can anyone please guide ??

 

thankss

 

 

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@tushar_ghadage 

u_category custom field should have exact same choice value as that of category from other instance then you can directly map with the other instance OOTB category field

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

4 REPLIES 4

Ankur Bawiskar
Tera Patron
Tera Patron

@tushar_ghadage 

u_category custom field should have exact same choice value as that of category from other instance then you can directly map with the other instance OOTB category field

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

as they are custom choices values are different to from the target instance

@tushar_ghadage 

if those are different then you will require script to map those

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@tushar_ghadage 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader