We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Microsoft O365 allocations

kelly25
Tera Contributor

Hi,

 

Would the synch auto allocate my users in SamPro?

Can you remove users who have not been allocated to a software?

1 REPLY 1

Sumanth16
Mega Patron

Hi @kelly25 ,

 

Would the synch auto allocate my users in SamPro?

Following the import if the software entitlement records, run a reconciliation and in the Remediation Options for the software models in question, you can select Create allocations and automatically allocate the available entitlement rights.

https://www.servicenow.com/community/sam-forum/looking-for-a-solution-where-automatic-allocation-of-...

https://www.servicenow.com/community/sam-blog/allocation-management-on-servicenow-sam-pro/ba-p/26492...

 

 

If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!

 

Thanks & Regards,

Sumanth Meda