Model category not autopopulating while creating a new asset manually

Tapish Sharma1
Kilo Sage

Hi Folks,

I have created new asset and ci tables that extend alm_asset and cmdb_ci in custom scope. I have tied the model category with asset and ci tables. But still when I create an asset manually, the model category is not autopopulating and i need to select it from the list. However for other OOB asset clases it is autopopulating. What can be the issue ? 

1 REPLY 1

Abhijit4
Mega Sage

Can you check if there is onLoad client script which is autopopulating that value for OOB table. You might have to write the same for your table.

Let me know if you have any further questions. 
 
Please mark this as Correct or Helpful based on the impact.

Regards,
Abhijit
Community Rising Star 2022

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Regards,
Abhijit
ServiceNow MVP