Not Compliant - Reconciliation Results

Geeky
Kilo Guru

Hi,

I have below software entitlements in my instance.

find_real_file.png

When I run the reconciliation job for a particular publisher, I am getting "Not Compliant" as a status for the respective products.

find_real_file.png

Any idea how to make these products compliant? 

5 REPLIES 5

dbalinski
Kilo Contributor

You're missing part of the equation: installations. 

Did not understand what you are saying. Can be more clear please?

Rohit Lobo
ServiceNow Employee
ServiceNow Employee

To be complaint you'll need to ensure the license rights you've purchased for these red hat product cover the respective installations as dbalinski points out. 

Without more details it's hard to point out the specifics of your situation, but please check the software models for these Red Hat products and check for matching discovery models under the related links (drill down further from the discovery model to see the installs discovered). If you don't see matching discovery models for your software model then your installs are not getting picked up for reconciliation to the entitlements you've entered on the software model.

 

I do not see any matching discovery model. What do I do now?