Optimize servicenow licensing

[pradeep71]

How to optimize ServiceNow licensing?

[Community Alums]

Hi @pradeep71 ,

Please follow these measures:

1. Define your ServiceNow license scope

Step 1 in optimizing your ServiceNow license is to define your license scope. By doing this, you can ensure that you have the right amount of licenses for your needs. For example, if you’re running a departmental or a smaller enterprise instance of ServiceNow, you may not need the same number of licenses as a company-wide instance. Additionally, you should define the license types you need, such as user, app, and access licenses. This will help you to ensure that you have the right type of licenses and that no extra licenses are being used.

2. Utilize the ServiceNow platform for automation

Tip 2: Utilize the ServiceNow platform for automation. ServiceNow's automation capabilities can help you streamline your processes and maximize your efficiency. With ServiceNow, you can automate time-consuming manual tasks, reduce costs, and increase productivity. Automation allows you to focus on the tasks that add value to your business and improve customer service. Automating certain processes can also help you better manage user access and keep sensitive data secure. Utilizing ServiceNow’s automation features can help you optimize your ServiceNow license and get the most out of your investment.

3. Leverage the ServiceNow platform for business process optimization

3. Leverage the ServiceNow platform for business process optimization. With its powerful automation capabilities, ServiceNow can help you optimize business processes and reduce or eliminate manual processes. With its intuitive workflow editor, you can increase efficiency and accuracy by automating complex tasks and processes. Additionally, ServiceNow's advanced analytics tools help you uncover and act on areas of improvement within your organization. Utilizing these features can help you drive better outcomes and leverage your ServiceNow license to its full potential.

4. Utilize ServiceNow training and certification resources

4. Utilize ServiceNow training and certification resources. While most ServiceNow implementations require expert configuration and skilled technicians to maintain, the platform is designed to be user-friendly and intuitive. Familiarizing yourself with the platform by taking advantage of ServiceNow’s official training courses, tutorials, and certification programs is a great way to ensure that you and your team are making the most of your ServiceNow license. Training and certification resources from ServiceNow provide a great opportunity to increase your team’s expertise and optimize the use of your license.

5. Monitor user license utilization to ensure optimal performance

Tip #5: Monitor user license utilization to ensure optimal performance. It's important to pay close attention to the exact number of user licenses being utilized in your ServiceNow environment at any given time. Too many licenses can lead to performance issues, and too few licenses can prevent users from taking full advantage of the platform. As such, it's important to ensure that your license utilization is properly balanced to guarantee optimal performance. It may be helpful to use automated tools to monitor your license utilization, as this will enable you to make adjustments quickly.

In conclusion, optimizing your ServiceNow license is critical to ensure your organization gets the most out of its investment. With the right strategy, you can easily maximize license utilization, minimize cost overruns and avoid unnecessary complexity.

Please watch this video : https://www.youtube.com/watch?v=GsnI_CI6xZw

[pradeep71]

How can automated tools help you monitor your license utilization so that you can make adjustments quickly?