Oracle JAVA SE discovery models and software installations are missing

[AnikpreetS]

Hello Team,

I am new with SAM Pro and trying to learn certain areas. 

Creating entitlement using PPN for Oracle Java SE Desktop Subscription - Named User Plus (L106376) and Oracle Java SE Subscription - Processor (L106377) is not being associated with installed software.

I have published the software entitlements but I couldn't find the matching discovery against my software models.

Can you please help me, what I am missing here

[dreinhardt]

Hi @AnikpreetS,

e.g., the "Oracle Java SE" software model is defined as a Suite based on Suite components in SAM Pro.

Please check the linked software model - tab "suite components" and ensure 

• Inference option is "Number"
• inference number is "1"

This setting will tell SAM Pro to link each of the detected components (other software models / software installations) are linked with Oracle Java SE and generate a license consumption. 

You've to ensure that the suite components are detected as Java SE does not provide it's own software installation record

• Software Suite Inference on ServiceNow SAM Pro - ServiceNow Community
• Handling Software Suites on ServiceNow SAM - ServiceNow Community

Best, Dennis

[AnikpreetS]

Thank you for your response.

I made the changes but still not able to see matching discovering for the installation record.

Please find the attached screenshot for your reference

[dreinhardt]

Hi @AnikpreetS,

this is correct, you'll never see any Oracle Java SE discovery models matching. Please check the models for each of the suite components and ensure that all discovery models are normalized as expected. After tthe normalization, please run a reconciliation and check the compliance status in your SAM Workspace publisher overview for Oracle.

Best, Dennis

[AnikpreetS]

Thank you but how can I get data against Oracle Java SE Desktop (Named user Plus) because there is no component suite against that entitlement