Oracle License entitlements and reconciliation questions

[Lenny Williams]

Hello,

    I have a few questions on Oracle entitlements and reconciliation. I have taken the SAM-P course but it didn't really have detailed hands on for each of the publisher packs and examples if issues.

1. Will named users pull from oracle instances so you know how many are connecting for named user plus licensing? If not, do you add what you see in oracle in the client access area for each model?
2. As your doing a reconciliation for Oracle can you have incorrect compliance if you server relationships are incorrect that oracle DB server software is? This is really a questions overall. Incorrect relationships in CMDB for server can give false reconciliation results?
3. Does anyone have a walk through for adding Oracle license and options the correct way. Tip and tricks.

Thanks,

Len Williams

[Lenny Williams]

No one has information on this. Oracle license walk through in servicneow? Also how to get names users to import?

[cody_wolf · Accepted solution]

1) . SAM-Pro supports Oracle <Named User Plus> and <Per Processor> license metrics.

Client Access Records are created to track the total # of users. 

2) .  Yes, CMDB needs to be correct including host/guest relationships or the compliance numbers will be off.

3) . Not really and yes it is tricky.

Here is an example of what a SW Entitlement for a Oracle Option/Pack looks like.

Note that it goes through a <Per Processor> calculation.   These Options/Packs are pricey!

SAM Documentation

Hope this helps!

~ Cody

[Lenny Williams]

Hello Cody,

    I would like to know where you went to get the attached document. Also arte there others that can help a SAM-P manager?

Also thank you for your help.

[cody_wolf]

I'm not sure the best place for customers to go for updated white papers.

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Here is the link to Madrid SAM documentation.

SAM Documentation

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SAM process flow