Publisher part numbers and SAM

sarahdunn
Kilo Contributor

‎03-18-2021 02:45 PM

In the past we have not used PPN's for most of our software entitlements. Now we are being encouraged to do so. What would be the advantages of using PPN's rather than leaving that field blank? We are particularly concerned because it is a read-only field and publisher part numbers are constantly changing.

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sarahdunn
Kilo Contributor

‎03-25-2021 02:09 PM

Going back to the original question, how do we deal with PPN's that change?

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Pam L
Giga Contributor

‎09-03-2021 08:53 AM

If you use a PPN for a product that was custom created and created an entitlement for it and SN, at a later date, has the PPN and Product in the Content library, should you go back and delete the entitlements created using the custom created PPN for the product and replace it with the one from the Content library?

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