Hi, community.
I was looking at the official HAM docs.
I would like to know what I don't understand.
How does the letter "Asset records and CI records are mapped logically" at the top of the image below connect?
If I create an asset table and a CI table, will they synchronize on their own?
Thanks&Regards
Hi @MakotoHorioka ,
Assets are created automatically when ci records are created/updated and vice-versa only when Model category is created and associated Asset and CI classes are mentioned on Model category. Also on Hardware models you can see a field called 'Asset Tracking Strategy' with options Leave to category (which is model category), Create consumable asset, Dont create asset, so based on option selected on Hardware Model, Assets will be created.
Model Category :
Hope this helps!
If my answer helped you in any way or if this resolved your issue, please then mark it as helpful or correct accordingly to set this thread to solved.
Thanks!
Sravanthi
Hi Makoto,
Yes so if a new hardware asset record is created then a corresponding CI should be created automatically.
Although not the best proof. you can see here that the asset and CI sys_created are at the exact same time.
Hope this helps
Alex
Hi @MakotoHorioka ,
Assets are created automatically when ci records are created/updated and vice-versa only when Model category is created and associated Asset and CI classes are mentioned on Model category. Also on Hardware models you can see a field called 'Asset Tracking Strategy' with options Leave to category (which is model category), Create consumable asset, Dont create asset, so based on option selected on Hardware Model, Assets will be created.
Model Category :
Hope this helps!
If my answer helped you in any way or if this resolved your issue, please then mark it as helpful or correct accordingly to set this thread to solved.
Thanks!
Sravanthi
