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01-13-2022 01:14 PM
Hi Folks,
Our finance team needs read-only access to see asset data (e.g. who has what assigned). Clearly, we do not want to give finance team access to edit asset assignments - is there a way we can provide that team with read-only access, or would we be better of providing a scheduled report?
Thanks in advance.
Solved! Go to Solution.

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01-13-2022 01:52 PM
Hi,
Depending on the context of what they're doing and their familiarity with ServiceNow anyway (do they use it normally?) -- most outcomes with this I've seen a specific report just sent to them 'x' time period.
It's pretty easy to just throw a quick report together of all assets where the assigned to is not empty, you decide the data that gets seen (by columns) and then send that to a set email box, for example.
I would propose this first instead of changing/creating ACLs.
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01-13-2022 01:19 PM
Hello,
Yes you can create a read ACL with the logic the if logged is a part of the finance assignment group then have users the access
Thanks

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01-13-2022 01:48 PM
How are other teams doing this? Scheduled reports or ACL limitations on write access?

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01-13-2022 01:52 PM
Hi,
Depending on the context of what they're doing and their familiarity with ServiceNow anyway (do they use it normally?) -- most outcomes with this I've seen a specific report just sent to them 'x' time period.
It's pretty easy to just throw a quick report together of all assets where the assigned to is not empty, you decide the data that gets seen (by columns) and then send that to a set email box, for example.
I would propose this first instead of changing/creating ACLs.
Please mark reply as Helpful/Correct, if applicable. Thanks!
Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

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01-13-2022 03:10 PM
Agree with