Read Only Access to Assets

Jon Collins2
Kilo Sage

Hi Folks, 

Our finance team needs read-only access to see asset data (e.g. who has what assigned). Clearly, we do not want to give finance team access to edit asset assignments - is there a way we can provide that team with read-only access, or would we be better of providing a scheduled report?

Thanks in advance. 

1 ACCEPTED SOLUTION

Allen Andreas
Administrator
Administrator

Hi,

Depending on the context of what they're doing and their familiarity with ServiceNow anyway (do they use it normally?) -- most outcomes with this I've seen a specific report just sent to them 'x' time period.

It's pretty easy to just throw a quick report together of all assets where the assigned to is not empty, you decide the data that gets seen (by columns) and then send that to a set email box, for example.

I would propose this first instead of changing/creating ACLs.

Please mark reply as Helpful/Correct, if applicable. Thanks!


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View solution in original post

9 REPLIES 9

Saurav11
Kilo Patron
Kilo Patron

Hello,

 

Yes you can create a read ACL with the logic the if logged is a part of the finance assignment group then have users the access

 

Thanks

Jon Collins2
Kilo Sage

How are other teams doing this? Scheduled reports or ACL limitations on write access?

Allen Andreas
Administrator
Administrator

Hi,

Depending on the context of what they're doing and their familiarity with ServiceNow anyway (do they use it normally?) -- most outcomes with this I've seen a specific report just sent to them 'x' time period.

It's pretty easy to just throw a quick report together of all assets where the assigned to is not empty, you decide the data that gets seen (by columns) and then send that to a set email box, for example.

I would propose this first instead of changing/creating ACLs.

Please mark reply as Helpful/Correct, if applicable. Thanks!


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

Agree with @Allen A ... reporting is the first option (no code changes needed).