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08-23-2019 10:12 AM
Hi,
1. Can anyone tell the exact process of how Reconciliation works in Software Asset Management Professional.
Want to understand how Discovery model is liked to Software model in calculation.
2. I have list of all software models on one side, on other side I have Discovery models (out of which many are partially normalized, not matched etc). So in this case how it works.
3. Should all the Discovery model records be fully normalized or not. Will this have any impact on reconciliation results.
Solved! Go to Solution.
08-25-2019 04:13 AM
Hi,
Reconciliation is a process of checking a compliance by comparing the number of Software rights acquired against the Normalized software inventory.
Normalized Fields are used to match up Entitlements purchased and to compute license calculations using the Reconciliation process.
So now for your queries, it is the responsibility of "Discovery Maps" which are set of predefined conditions which identify which software model should be linked to which Software Discovery Model and Purchased rights are only applied to Software Discovery Model which meets the conditions defined in Discovery Map. Based on this mapping only Reconciliation calculation takes place.
So even for Software's which are not fully normalized but have a Discovery map linked to the software model either automatically or based on manual conditions defined by the administrator Reconciliation will still calculate the status i.e. Compliant or Not Compliant.
If you want to dig further in order to understand the technical aspect, below are the component to look after:
Hope this help. Please mark the answer as helpful/correct based on impact.
Regards,
Shloke
08-25-2019 04:13 AM
Hi,
Reconciliation is a process of checking a compliance by comparing the number of Software rights acquired against the Normalized software inventory.
Normalized Fields are used to match up Entitlements purchased and to compute license calculations using the Reconciliation process.
So now for your queries, it is the responsibility of "Discovery Maps" which are set of predefined conditions which identify which software model should be linked to which Software Discovery Model and Purchased rights are only applied to Software Discovery Model which meets the conditions defined in Discovery Map. Based on this mapping only Reconciliation calculation takes place.
So even for Software's which are not fully normalized but have a Discovery map linked to the software model either automatically or based on manual conditions defined by the administrator Reconciliation will still calculate the status i.e. Compliant or Not Compliant.
If you want to dig further in order to understand the technical aspect, below are the component to look after:
Hope this help. Please mark the answer as helpful/correct based on impact.
Regards,
Shloke
12-20-2020 05:27 AM
Check out this video, it will clear all your doubts and help you to understand Discovery queries in details.
Link: https://www.youtube.com/watch?v=30JbWVsusyE&t=10s&ab_channel=ServiceNowHelpdesk
It help you to understand below points.
Please mark reply as Helpful/Correct, if applicable. Thanks!!