Reference field - to be made editable || HAM

[Vaibhav Sharma1]

Hi All,

Happy New Year!

I need assistance on below query related to reference field:

I have implemented a custom reference field in sc_task - this reference field reflects the available hardware assets from alm_hardware table. I need to make the pop-up list view in this field EDITABLE.

I am implementing a customized hardware asset flow where asset state and sub-state need to be updated within sc_task - reference field list view. Kindly assist on this.

#HAM #Hardwareassetmanagement #ITAM

[Omkar Kumbhar]

Hello @Vaibhav Sharma1 ,

Please check the below link:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0686318

Thanks,

Omkar

[Vaibhav Sharma1]

Hi Omkar,

Thanks for the response.

I have checked on the article shared by you, can you please confirm how can I make these columns as EDITABLE in reference field's list view?

For example: Attached screenshot shows serial number column - I need to make serial number editable in list view of a reference field pop-up view

[Omkar Kumbhar]

Hello @Vaibhav Sharma1 ,

Try creating the list edit ACL on the reference field table and also create the list edit acl for Serial number. I think total 3 ACL need to created.

Refer to this below link and try once

https://www.servicenow.com/community/now-platform-forum/how-to-make-only-one-field-editable-in-list-...