restore deleted software entitlement data with dependent data

[dvass0107]

Hi Team,

Customer asked me remove all the data from Software entitlement form, and they will start afresh. But when I try remove data for Sqlserver 2016 enterprise, the dependent data will also go off as shown in PIC.

Somewhere I read if it's deleted it should come from content service feature from SAMPro. Customer earlier used it and not using anymore. So if I delete the entire data , how to get back the dependent data as manual entry also will not be allowed.

Can you suggest an alternative?

Regards,

Srinivas

[pavani_paluri]

Hi @dvass0107 ,

Instead of deleting them, Could you please try to retire them. If customer wants a clean slate, please archive them 

Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for

Kind Regards,

Pavani P

[dreinhardt · Accepted solution]

Hi @dvass0107,

good advice @pavani_paluri!

As soon a PPN or software model with a linked DMAP is created and the content library contains details about downgrades or suite components all required software models and relationships will be re-created of necessary.

Best, Dennis