SAM Pro - Concurrent Users

Betty Kelly2
Giga Guru

Good Morning. 
I have a customer who is using SAM Pro - and is asking how they handle concurrent licenses. 
They have 2 licenses to a system - and can provide these licenses to 5000 users. 
The system restricts the users to only 2 at a time. 

Is there any documentation that would tell them how to handle this situation? 

 

Thank you! 

 

1 ACCEPTED SOLUTION

Jeff33
Tera Expert

See Software license metrics (servicenow.com)

 

They would use one of the License Metrics under the Metric Group "Concurrent Licenses".

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5 REPLIES 5

We document our users leveraging the User Allocations against the Entitlement for the software model.