SAM Pro Reconciliation rules
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04-29-2025 05:24 AM
Hi! We are trying to configure SAM PRO in my organization and I am wondering if and where it is possible to modify/add reconciliation rules? I'm particularly interested to understand how reconciliation treats installs with 'last used' empty. We are using SCCM, Intune and ServiceNow Discovery tool and I am looking to find best solution for reconciliation but for the time being I would like to understand how license position is calculated with 'last used' data
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04-29-2025 12:49 PM
Hi @MagdaB,
SAMP uses “usage data” more as an addition for later processes in the SAM maturity level. Initially, the reconciliation results are based only on the existing software installations and SaaS subscription records —these, in conjunction with the entitlements, represent your current license position.
Based on the usage data, optimization suggestions (including reclamation candidates) are then made to clean up low-used licenses/installations and optimize the license consumption. In many projects, usage data is not available at the beginning, as the focus is on the initial license position report and optimization is covered later in the project.
Best, Dennis
