SAM Pro Software Usage Information
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08-04-2025 04:08 PM
In which table software usage information is collected in ServiceNow for SaaS and Installed based software applications? Is it different for SaaS vs. Installed or Same?
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08-04-2025 06:30 PM
Hi @CA5 ,
In ServiceNow Software Asset Management Professional, usage data for both SaaS and installed software is stored in the Software Usage table (samp_sw_usage), while installed software discovered is captured in the Software Installation table (cmdb_sam_sw_install).
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Thanks and Regards,
Kaushal Kumar Jha - ServiceNow Consultant - Lets connect on Linkedin: https://www.linkedin.com/in/kaushalkrjha/
Kaushal Kumar Jha - ServiceNow Consultant - Lets connect on Linkedin: https://www.linkedin.com/in/kaushalkrjha/