SAM Pro Software Usage Information

CA5
Tera Contributor

In which table software usage information is collected in ServiceNow for SaaS and Installed based software applications? Is it different for SaaS vs. Installed or Same?

 

 

 

 

 

1 REPLY 1

kaushal_snow
Mega Sage

Hi @CA5 ,

 

In ServiceNow Software Asset Management Professional, usage data for both SaaS and installed software is stored in the Software Usage table (samp_sw_usage), while installed software discovered is captured in the Software Installation table (cmdb_sam_sw_install).

 

Try this once and let me know. If you find this helpful, please accept this as a solution and hit the helpful button..

 

Thanks and Regards,
Kaushal Kumar Jha - ServiceNow Consultant - Lets connect on Linkedin: https://www.linkedin.com/in/kaushalkrjha/