SAM - Removal / Reclamation Candidate Task Creation

[Ajay Sanap]

By default, Reclamation / Removal Candidate (RCC) is having Assignment group option to Software Managers. But I am looking for Task option under it.

Normally, RCC record created with default 6 phases (Attention Required, Ready, Awaiting User, Waiting Approval, Awaiting Revocation, Closed). During this phases, I need to create task as same as RITM / Service Catalog Task option to assign task to other team (Not having SAM Access). 

Is it possible to have this feature & accommodate this request in SAM Reclamation Candidate Table option?

[Daniel Slocum]

Ajay,

The Reclamation Candidate Table is extended from Task. Therefore, all the related lists available to Task are available to Reclamation Candidates.  Hope that helps. 

[Ajay Sanap]

Hello Daniel
Thanks for your reply. 
I need some clarifications on below points

• Can I add task option on bottom of the Reclamation Candidate View as shown below
• 
• Is it correct way to add such option? Is this task linked to RCC record?
• If we use "Flow Designer" then can this task linked to RCC record?

[anjumb]

Any solution to the above post?

[Ajay Sanap]

We created a flow designer to make the task & made the RCC Record as parent in Task option. It is not visible in RCC record by the way.