SAM Value Opportunity KPI Prioritization with Out of the Box Capabilities
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Wednesday
Which of the follow 8 KPIs are most feasible to reproduce as ServiceNow reports and dashboards using only out of the box ServiceNow capabilities including SAM Pro? (I have 3 weeks and need to prioritize the top 3) Bonus points if you can link to instructions/best practice on how to report on them.
| 25% improvement in software asset management efficiency |
| 25% reduction in number of material breaches due to software |
| 24% Reduction in Underutilized/Unused Subscription Spend |
| 5% reduction in software spend not centrally managed |
| 80% reduction in average time to plan, respond, and execute per Audit |
| 41% reduction in software audites resulting in financia. Settlements |
| 50% reduction in new hires missing critical software on day one |
| 20% reduction in software request cycle time |
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yesterday
It depends on what you already have, what you have implemented and how easy it will be to implement. We don't know your organization, or your instance. Reducing something that's already optimal, is harder than something that isn't.
Who is giving these KPIs? Are they even feasible? Because the issue isn't reporting. You need a 'this is it now' and compare that to what it is in 3 weeks. I guarantee, looking at the many other questions your are asking, none of these will be made in 3 weeks.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
