SamRepopulateSoftwareLifecycleReport is not defined causing SAM job to fail

[Claire Ashdown1]

After the Xanadu upgrade, the "SAM - Generate Data For Software Lifecycle Report " scheduled job began to fail every week. It now errors out with "ReferenceError: "SamRepopulateSoftwareLifecycleReport" is not defined.". Does anyone know if the SamRepopulateSoftwareLifecycleReport script include was deleted or renamed during the Xanadu upgrade? I can't find a script include by that name anymore, but also don't see any skipped upgrade changes for the scheduled jobs.

Looking for the script include mentioned in Solved: SAM - Generate Data For Software Lifecycle Report ... - ServiceNow Community, that record seems to not longer be found, making me suspect it was deleted, but I haven't found any documentation on that.

[dreinhardt]

Hi @Claire Ashdown1,

the mentioned job was replaced by the following two

• SAM - Create Calculated Software Lifecycles (weekly)
• SAM - Generate Software Lifecycle Report (daily)

The instance below was upgraded to Xanadu 9th, October and after the upgrade the "SAM - Generate Data ..." never runs and again, looks like they renamed the job

• End of Life (EOL) and End of Support (EOS) life cycles W.DC -> Old name mentioned
• End of Life (EOL) and End of Support (EOS) life cycles Xanadu -> New name mentioned

Best, Dennis