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Software Asset Management (SAM) allows you to take control of your software assets, which reduces your compliance risk and lowers software costs. This blog covers your full SAM journey, which includes four key phases: onboarding, activation, deplo...
Hardware Asset Management (HAM) lets you take control of your hardware assets, which creates visibility across your hardware estate and optimizes your hardware inventory lifecycle processes. This blog covers your full HAM journey, which includes fou...
We are trying to import MLS, which is an extremely large file, and unfortunately, there are size limitations in SAM Pro.Our base licenses have been purchased throughout many prior years. What is the best approach? Any guidance would be appreciated. T...
Hi Team, Can you please help that how can I create PA Report of the field like attached file belowfor example if the display name contains for AIX Server is 1000 and 1 is empty it should display like 99% how can i achieve this
From Laptop to License: A Practical ServiceNow ITAM SeriesHello ServiceNow Community,I am excited to begin a new 15-post series: From Laptop to License: Connecting HAM, SAM, CMDB and IntegrationsThe purpose of this series is to explain ServiceNow IT ...
Early AI success can accelerate innovation, but it can also obscure deeper issues such as unclear ownership, fragmented architecture, visibility, and disconnected data dependencies. Join us for From AI pilot to enterprise: what works, what breaks, ...
Early AI success can accelerate innovation, but it can also obscure deeper issues such as unclear ownership, fragmented architecture, visibility, and disconnected data dependencies. Join us for From AI pilot to enterprise: what works, what breaks, ...
Hi Team, There are 1432 discovery models with the status "Match not Found"I raised these records to ServiceNow content team. But unfortunately, they were able to normalize only-151, Partially normalized-15, discovery models with Unverifiable/ Incompl...
Good morning,I am performing Adobe normalizations and facing some difficulties in identifying whether Adobe is a Reader or a Pro.Anyone who has experienced the same issue, could help me figure out how to resolve this situation?Thank you in advance.
Hi Everone Please share discount voucher code if any one have. thankyou
Hi everyone,I am architecting a ServiceNow environment that will strictly utilize ITOM (Discovery & Service Mapping), HAM Pro (Hardware Asset Management), and the CMDB. We are explicitly NOT using ServiceNow for ITSM (No Incident, Problem, Change, or...
The following error is recv'd when we impersonate users in our instance. Anyone else experience this message:Method returned an object of type TableAwareQueryCondition which is not allowed in scope sn_hamp
We are running SGC‑AWS(without SSM deep discovery) successfully for standard AWS resources - EC2, VPC, ENI, ELB, RDS, S3, DynamoDB, EKS, etc. However it appears that we are missing the Instances for AWS Workspaces.I understand that it is possible to...
We require latest demo data to check the functioning of the workspace, but we are unable to get it. Any Idea how we can bet the latest data?
Hi Team,Enhance Global Search so that users can find Hardware Asset Management (HAM) and Software Asset Management (SAM) assets using additional asset details.For records in the Asset [alm_asset] table, enable Global Search to return matching assets...
Microsoft SQL Server is a widely used database solution. For SAM Pro to determine licensing accurately, the discovery solution must provide all required details, such as edition, CPU core count, CMDB relationships, and other key attributes. This co...
Oracle is consistently one of the most complex and audit-heavy publishers in any organization's software portfolio. Getting your ServiceNow SAM environment correctly configured for Oracle isn't just a technical task — it's a compliance risk mitigatio...
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