integration with cupa
I have been assigned a task to integrated servicenow with coupa. Can anybody please guide me or share any document?
Forum Posts
How to do compliance with "Microsoft CIS Suite Datacenter"
I'm facing a problem with Microsoft CIS Suite Datacenter. I do know the machines that have to be licensing which is "All the servers in cmdb_ci_computer that contains Operating System ESX, and Is virtual = false" I already tried to do the software i...
SaaS Adobe Integration - Entitiy User Subscription
Hi, I am currently performing SaaS - Adobe Integration .The Adobe console is administered by a Parent Company and I need to Integrate/download the user Subscription specific to the Entity / Child Company only.How can I Ensure only the Entity wise Ado...
Software Reclamation to remove User subscriptiot
Hi All, We are planning to implement Software Reclamation specifically to remove User subscription. Do we have documents to refer for plugins, roles, pre-requisites and all. Please assist. Regards,Saranya
Software revocation for Saas products
Hi All, Does anyone have any idea on software revocation for Saas products? like jira,adobe etc Reclamation rules and removal candidates were created automatically . there are 2 ways to revoke one is CSD and manual Is there any automation(integration...
Postman Enterprise Essentials
Hi Team, We have a set quantity of licenses for Postman Enterprise Essentials. Based on my research, this product appears to be part of the V11 packaging. However, when attempting to add the licenses in SAM PRO, I couldn’t find a matching Software Mo...
SAM-PRO SaaS Direct Integration Profile for Autodesk Cloud (SAM Subscriptions, Contracts, and Usage)
I have seen the next several releases and the added SaaS capabilities (i.e. Workday in Tokyo) but do not see when Autodesk Cloud (Token Flex Usage - Forge) will be added to manage cloud-based subscriptions and usage (for customers that do NOT use Ope...
Resolved! Automate software reclamation in SAM
The objective is to automatically remove users from Active Directory groups when they are identified as software reclamation candidates for selected software titles. The idea would be to create a scheduled job that checks all filtered candidates in t...
Managing the Source Request Items task
Hi,For software requests we need to process approvals before the Source Request task is generated, but this task is generated as soon as the RITM is created. Any suggestions for how to manage this?
Products showing on workspace as non-compliant with the SAM Pro workspace
have some products that we do not want to discovery or want to make them compliant (currently showing as non-compliant). I've deselected 'license under management' but the products are still showing up on the workspace. How do we resolve this?
Why is the Status of a Product Compliant if negative balance in the Position Report?
Hello, I just finished the SAM Implementer course for the second time and I still can't wrap my head around 2 things: In this example, why is SQL Server Enterprise 2016 COMPLIANT if it has a negative license balance? The Compliant or NON Compliant i...
SSO provider integration
Hi All,I'm currently doing SSO provider integration i.e With Microsoft Entra id I created integration profile and established connection also .There is one more step to validate connection before publishing the profile .I'm getting an error. Validati...
SAM Pro integration with SSO
Team, I'm trying to enable this SSO integration from ServiceNow SAM Pro to Azure Entra ID but it gives me an error, it says Auditlog.Read.ALL doesn't have the right permissions, even when Entra ID shows "Delegated" which is what ServiceNow suggests, ...
Salesforce Spoke scheduled jobs failing, OAuth token fine
Dear Community - Is there someone that is successfully using the Salesforce Spoke and getting the SaaS Subscriptions and Consumption data downloaded.Mine broke a while back without me seeing that it failed, went thru at least one SN upgrade and possi...
Trying to audit SAM - cannot see Reconciliation, Prescence or Normalisation
I am auditing a customers SAM set up, been given SAM roles (sam_user & sam_admin) but cannot get any modules listed when i search for Reconciliation, Prescence or Normalisation. Is there another role required? (customer will not allow Admin)
