I need to pull in the attachments from 2 separate managed documents records when I apply an Email Client Template from the HR Agent workspace on an Employee Relations case
Hey everyone! We're hoping to get some guidance from those who've run into similar challenges. I'll walk through how we currently sync and manage groups from Entra into ServiceNow, outline the problems we're running into, and then open it up for any ...
Hi everyone ! I am looking for a way to automate Consumption Rules on Imported Entitlements. I am working with an Instance of ServiceNow SAMPro, that is global in nature. In other words, one software model, and many, many entitlements, each having...
Hello Expert, we have created the integration Profil for M365 and are getting all the accounts and subscription. in the accounts we have a lot of test and trainings user which arent considered because of not mapping to normal users. those entries are...
Restrict the user to view other tables except alm_license, in this scenario we can create a custom role.
We have few products which doesn't have entitlements and visible on the workspace because they do have software models. Is there any way to only show the products that have entitlements?Any solution other than "License Under Management" checkbox on s...
I noticed that some entries in the samp_m2m_rule_product table contain empty Software Product references related to Reclamation Rules. I believe this is the reason why some reclamation candidates have empty Software Model and Product values.I would l...
I noticed that some entries in the samp_m2m_rule_product table contain empty Software Product references related to Reclamation Rules. I believe this is the reason why some reclamation candidates have empty Software Model and Software Product values....
Need the detail information how the Product install stats table will be help us in SAMPro and need more information how the data will be populated in this table.
Hi, Has anybody tried a custom integration with SAM Pro? There is a list of integration profiles available out of the box, for which ServiceNow has documentations.There are requirements in my team to integrate with other tools as well which are not p...
My organisation is retiring SCCM and we are moving to SN's ACC agent with MS Intune providing the package install and uninstall. As part of this piece of work the SAMP team have been asked what data we want. We have said Software, inventory, hardwar...
I am relatively new to SAM. maybe a stupid question, just wanted to askdoes any license entitlement automatically fetches or get the user data with SAM pro subscription like in-built integration or something? For example, I have adobe license and aro...
I already activated the related software asset management professional plugins, but Sam WOrkspace is still not available in m developer instance. How can i activate it?
I have attached a screenshot indicating that Dragon Medical is currently marked as non-compliant, although the entitlement is available.Could you please guide me with the steps required to remediate this and make it compliant? This will also help me ...
Hi All, We have a customer requirement to migrate from SAM Foundation to SAM Pro. The customer currently has both Microsoft and Adobe (SaaS + on‑prem) setups, and they would like to understand the technical steps involved in this migration. Could you...