Software Compliance Report by Company
Hi Falks,do you know if we can edit a report? i want to edit the Software license compliance position to add the company of the devices and of the license. RegardsFranck
Forum Posts
Software Installation Edition Override
Hello! We've recently implemented this custom solution to gather edition data in SCCM via this KB Article This custom solution would populate the Edition Override field on the installation record by parsing through registry keys to get edition data....
Self service user-friendly ticketing form
Hello,We are aming to build a Smarter, simplified ticket submission experience. By integrating contextual search (suggesting knowledge articles and catalog items as the user types), we aim to empower users to solve their issues instantly and signific...
License Metric Microsoft core
Hi Falks,i have seen that the new Core Licensing model of Microsoft Server is calculating wrong in my instance Yokahoma.following the rules, the metric should do following and consider the minimum.... Any experience how to correct it in the license m...
Red Gate Toolbelt Software Compliance
We can't seem to be able to get our Red Gate Toolbelt Software to go compliant.We have 2 Entitlements, 1 for Toolbelt and 1 for Toolbelt Essentials.They both share some components as part of each suite.ServiceNow only offers a discovery Map for Toolb...
Customization in SAM plugins
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Resolved! Agent client collector does not populate installed software information
Hi, I need to obtain information about the software installed through the agent client collector. When I run a test check with the check definition: installed software, I get a response, but I don't have the information in the related list of install...
counting subscription users from a specific SSO group
Question:Is there a way for SAM Pro to only count SSO subscription users for users that have a specific role or license assigned to them in the respective SaaS portal? Context: We have set up a SSO integration profile for software that our end users...
SAM Pro - Software License Compliance Position report
Hi,I would like to create a software license compliance position report to include only software publisher and specific products that I have "published only" through SAM Implementation -> Published Products. Is this possible? Thank you.
Resolved! How does metering work for Adobe? Intune doesn’t provide correct usage data
Hi team,We’re facing an issue with metering/usage data for Adobe licenses. Currently, Intune doesn’t provide correct or reliable usage data, and we were informed that Intune doesn’t support accurate metering for Adobe.We’re using ServiceNow CSD to m...
Install SAM Pro on PDI
Hi All,Hope you are doing well. There are a lot of queries coming related to How one can install SAM Pro on PDI (Personal Developer Instance) and Unable to find Software Asset Workspace on PDI even after SAM Pro Plugin installed successfully, and etc...
Configure multiple connection for same integration profile
Hi, I am setting up integration in SAM with salesforce CRM using the doc, but while setting up observed that the default The Connection & Credential field appears and is automatically set to sn_sforce_v2_spoke.Salesforce is already having connectio...
How to manage true up software's for request management
Hi , We are publishing software models for end user to request any particular software from portal. So for adobe/microsoft even if the available allocations are not available we should be able to process the request without raising purchase order as...
Need workflow to automate kiosk user creation using PowerShell script in ServiceNow
Need workflow to automate kiosk user creation using PowerShell script in ServiceNow Body: Hi everyone, I’m working on a requirement to create and add a Kiosk user account for Thin Clients through a ServiceNow Catalog Item. Here’s what I have so far: ...
Software model not allocated despite identical discovery model
Hi all I am scratching my head on this one. The software install list for a specific version of Anaconda is showing some installations being allocated a software model and others not beiong allocated a software model despite being identical installa...
