Hi there,
We are migrating the CMDB from BMC ITSM to ServiceNow.
The ServiceNow Discovery has not been purchased and therefore, ServiceNow discovery is not a tool that can be used to sync with the ServiceNow CMDB.
We currently have Application Discovery & Dependency Mapping (ADDM) upgraded to Version 12.1
What is required to sync ServiceNow with ADDM? Is this possible without the Service Discovery plugin component? .
Do we require to have the Service Discovery plugin in order to sync "Any" tools to the ServiceNow CMDB?
or can other scanning tools ONLY be sync'd with ServiceNow if the Service Discovery tool is purchased, installed and sync'd.
Hope my question is clear. Open to any comments and suggestions that you may have
Thank you
Reshma
